Your privacy matters to us. This document explains exactly what personal data 55j collects, why we collect it, how we use and protect it, and what rights you hold as a registered Philippine player on our platform.
All data transmitted between your device and 55j servers is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and major financial institutions. Your personal and financial data is never transmitted in plaintext.
55j processes all personal data in compliance with the Data Privacy Act of 2012 (Republic Act 10173), administered by the National Privacy Commission (NPC) of the Philippines. Your data rights under Philippine law are fully recognised.
55j does not sell, rent, or commercially trade your personal data to any third party for marketing or advertising purposes. Data sharing is limited strictly to what is required for PAGCOR regulatory compliance, licensed game delivery, and payment processing.
As a registered 55j player based in the Philippines, you hold the full suite of data subject rights under the DPA 2012 — including the right to access, correct, erase, and object to the processing of your personal data. Requests are handled within 30 calendar days.
55j operates the online gaming platform accessible at 55j.bio (the "Platform"), which provides casino games, slots, bingo, esports betting, and related gaming services to registered players based in the Philippines. As a PAGCOR-regulated operator, 55j is committed to handling the personal data of all Platform users with transparency, integrity, and strict compliance with applicable Philippine data protection law.
This Privacy Policy describes the practices of 55j in relation to the collection, use, storage, protection, and disclosure of personal data provided by players and visitors to 55j. It applies to all individuals who register an Account on 55j, visit the 55j website, or interact with any 55j service or communication channel.
This Privacy Policy should be read alongside the 55j Terms & Conditions, which govern the use of the Platform and are incorporated by reference into this policy.
55j's Core Commitment: We collect only what we genuinely need. We protect what you share with us. We never sell your data. We tell you plainly what we do with your information. That is the standard 55j holds itself to — and the standard you deserve.
55j collects the following categories of Personal Data from players and website visitors:
| Category | Specific Data Points | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, copy of ID document | Required (KYC) |
| Contact Data | Philippine mobile number, email address | Required |
| Financial Data | GCash or Maya account reference, bank account details (BPI, BDO, Metrobank), USDT wallet address, transaction history, deposit and withdrawal records | Required (transactions) |
| Account Data | Username, password hash, account creation date, verification status, account tier, bonus history | Required |
| Gaming Data | Game session logs, wager amounts, win/loss records, game type history, responsible gaming tool settings | Required |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, pages visited | Automatic (cookies) |
| Communications Data | Live chat transcripts, email correspondence with 55j support, feedback submissions | When provided |
| Location Data | Country/region inferred from IP address for geo-compliance checks | Automatic |
Sensitive Personal Information: Under the DPA, certain categories of data attract heightened protection. 55j collects government ID data and financial information for KYC purposes only. This data is stored with additional access controls and encryption beyond our standard security measures.
55j collects Personal Data through the following means:
When you register an Account on 55j, you provide Identity Data and Contact Data. When you submit KYC documents, you provide Identity Data including copies of government-issued identification. When you make a deposit or request a withdrawal, you provide Financial Data. When you contact 55j support, you provide Communications Data.
When you access the 55j website or platform, Technical Data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, browser information, and session activity. Gaming Data is generated and recorded automatically during all game sessions on 55j.
55j may receive limited Personal Data from third-party payment processors (e.g., GCash, Maya, BPI) in the form of transaction confirmation data. We may also receive identity verification results from licensed third-party KYC service providers appointed by 55j.
55j processes your Personal Data for the following purposes, each grounded in a lawful basis under the DPA 2012:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, Contact, Account Data | Performance of contract |
| Age verification and KYC compliance | Identity Data, Financial Data | Legal obligation (PAGCOR, AML law) |
| Processing deposits and withdrawals | Financial Data, Identity Data | Performance of contract |
| Delivering gaming services | Account Data, Gaming Data | Performance of contract |
| Fraud detection and security monitoring | Technical Data, Financial Data | Legitimate interest / Legal obligation |
| PAGCOR regulatory reporting | Identity, Financial, Gaming Data | Legal obligation |
| Customer support communications | Contact Data, Communications Data | Performance of contract |
| Responsible gaming management | Gaming Data, Account Data | Legal obligation / Legitimate interest |
| Platform analytics and improvement | Technical Data, Gaming Data (anonymised) | Legitimate interest |
| Promotional communications (opt-in) | Contact Data | Consent (freely given, specific, informed) |
Marketing Communications: 55j will only send you promotional emails or SMS messages if you have affirmatively opted in during registration or Account settings. You may withdraw this consent at any time by updating your communication preferences in your 55j Account dashboard.
55j does not sell, rent, or commercially share your Personal Data with third parties. We disclose Personal Data only in the following circumstances, and only to the extent strictly necessary:
55j discloses data to PAGCOR and other Philippine government bodies as required by law, including for AML reporting, regulatory audits, and responses to lawful requests from enforcement agencies. Disclosures in this category are mandatory and cannot be refused.
55j operates games from licensed third-party studios and technology providers. These providers may access limited session data necessary to deliver their games. All 55j game providers are contractually bound to data processing standards consistent with this Privacy Policy and the DPA 2012. They are prohibited from using your data for any purpose beyond delivering their services to 55j.
55j shares necessary financial and identity data with payment processors (including GCash, Maya, and banking partners) to execute deposit and withdrawal transactions. These processors operate under their own privacy policies and applicable Philippine financial regulations.
55j uses licensed third-party identity verification and fraud detection providers to fulfil its KYC and AML obligations. These providers process identity document data solely for verification purposes and are bound by strict contractual and regulatory data protection obligations.
55j may disclose Personal Data where required to comply with a court order, legal process, or enforceable government request, or where disclosure is necessary to protect the rights, property, or safety of 55j, its players, or the public.
No Data Sales: 55j has never sold Personal Data to advertisers, data brokers, or marketing agencies. This is not a business model 55j participates in, and it is not something that will change.
55j uses cookies and similar tracking technologies on the 55j website and platform. Cookies are small data files stored on your device that help us deliver and improve the 55j experience.
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may impair the functionality of the 55j Platform, including your ability to maintain a logged-in session. Instructions for managing cookies are available in the help documentation for all major browsers.
55j retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and PAGCOR regulatory obligations.
Upon expiry of applicable retention periods, Personal Data is securely deleted or irreversibly anonymised.
55j implements a multi-layered security framework to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Your Responsibility: While 55j protects your data at the platform level, you are responsible for maintaining the security of your login credentials and the devices you use to access 55j. Never share your password or OTP with anyone, including individuals claiming to be 55j staff.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your Personal Data held by 55j:
To exercise any of the above rights, contact 55j's Data Protection Officer via the support channels listed in Section 15 of this Policy. 55j will respond to all verified data subject requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with notification and explanation.
Identity Verification for Data Requests: To protect your privacy, 55j requires identity verification before processing any data access, correction, or erasure request. You will be asked to confirm your identity using your registered contact details and, where appropriate, KYC documentation.
The 55j Platform is strictly restricted to individuals who are 21 years of age or older in compliance with PAGCOR regulations governing online gaming in the Philippines. 55j does not knowingly collect Personal Data from any person under 21 years of age.
Where 55j discovers or has reasonable grounds to believe that an Account has been registered by a person under 21, the Account will be immediately suspended, all associated data will be reviewed by the compliance team, and the Account and any associated funds will be closed and handled in accordance with PAGCOR guidelines. Where required, the matter may be reported to the relevant Philippine authorities.
Age verification is a mandatory step in the 55j KYC process. 55j requires submission of a government-issued photo ID confirming the player's date of birth before any real-money gaming activity or withdrawal is permitted.
55j's primary data processing infrastructure is hosted in secure data centres located within or serving the Asia-Pacific region. Where Personal Data is processed by third-party service providers (including licensed game studios and KYC verification providers) whose servers are located outside the Philippines, 55j ensures that appropriate safeguards are in place in accordance with the DPA 2012 Implementing Rules and Regulations governing cross-border data flows.
These safeguards include contractual clauses requiring recipient third parties to uphold data protection standards equivalent to those required under Philippine law, and where applicable, verification that the recipient jurisdiction has been assessed as providing adequate data protection standards.
The 55j Platform does not include links to external third-party websites or services in its core navigation or page content. Where links to external resources (such as PAGCOR or NPC official websites) appear in informational contexts, those websites operate under their own privacy policies. 55j is not responsible for the privacy practices of any third-party website or service.
55j's licensed game providers deliver their content within the 55j Platform environment. While these providers supply the game software and content, their systems interact with the 55j Platform under contractual data processing terms. Players should be aware that game providers may collect anonymised technical session data as part of game delivery, subject to their own data processing practices and 55j's data processing agreements with them.
55j reviews this Privacy Policy regularly and may update it to reflect changes in our data processing practices, applicable law, regulatory guidance from PAGCOR or the NPC, or the range of services offered on the Platform.
Where changes are material — meaning they affect your rights or the purposes for which 55j processes your data in a significant way — 55j will notify you by sending a notice to your registered email address and posting a prominent update notice on the 55j Platform at least 14 days before the changes take effect. Non-material clarifications or corrections may be updated immediately.
Continued use of the 55j Platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not accept the revised Policy, you should close your 55j Account before the effective date of the change.
The date shown at the top of this document reflects the most recent revision. Previous versions of this Policy are available on request from the 55j Data Protection Officer.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a concern about how 55j has handled your Personal Data, please contact us through the following channels:
If you are not satisfied with 55j's response to a privacy concern or data subject request, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is publicly available on the official NPC website.
55j takes all privacy complaints seriously. We commit to acknowledging all complaints within 3 business days and providing a substantive response or resolution within 30 calendar days. If a complaint requires extended investigation, we will notify the complainant of the expected timeline.
Your Data Is Safe With Us
Your personal and financial data at 55j is protected by 256-bit encryption, Philippine data privacy law, and a team that genuinely cares. Join over 500,000 Filipino players who trust 55j with their gaming experience. For players 21 years and older.